I like Bitrix24's interface and its dynamic nature. I find the History option very useful as it allows me to see all the steps each person took, like who opened a deal, who made changes and when, and who deleted what. The administration page is also very useful, letting the admin decide which users can make changes and what rights each user has. The initial setup was quite easy because everything is user-friendly and there are a lot of tutorials on the internet.

Our company was looking for a solution to automate the transfer of leads from the Indiamart marketplace to the Bitrix24 CRM in order to get rid of manual transfer of applications. As a result, viasocket turned out to be the most suitable tool for our tasks. Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly, but experts quickly suggested an alternative option with direct connection via client_id. In the future, any issues were resolved very quickly, usually within an hour. I was also pleased with the interface: if you have previously worked with Zapier or Make, it will be very easy to get used to it — the logic of scripts and steps is almost identical. It took only a few minutes to set up the integration we needed. An additional advantage is the ability to make arbitrary requests to Bitrix24 via the API. Despite the lack of the necessary ready-made node, using the Custom API Request, it was possible to fully implement the necessary logic for transferring data from Indiamart. We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications.

It’s easy to connect and get leads from WhatsApp and IG. I also like that I can work from either my PC or my phone, depending on what’s more convenient.